Effective Date: May 19, 2025

At Fill Good Repair, we are committed to protecting the privacy and confidentiality of our customers’ personal information. This policy outlines how we collect, use, store, and protect your information in accordance with British Columbia’s Personal Information Protection Act (PIPA) and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

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When you interact with our website or contact us for service, we may collect personal information such as your name, email address, phone number, billing address, and service-related details. We use this information solely to provide dental equipment repair and maintenance services, communicate with you about appointments or service updates, issue invoices, and respond to inquiries. We do not collect more information than necessary, and we never sell or rent your personal data to third parties.

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We may also use non-identifiable information such as website usage data, device type, and browser information to improve our website performance and customer experience. This data may be collected through cookies or analytics tools, which you can disable through your browser settings.

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Payment transactions are processed securely through trusted third-party providers such as Square or Wix Payments. Fill Good Repair does not store or retain sensitive payment details such as full credit card numbers. We ensure that all third-party services used meet Canadian privacy and data security standards.

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Your personal information may only be shared with external parties if it is necessary for service delivery, legal compliance, or with your explicit consent. All service providers we work with are expected to follow strict confidentiality and data protection protocols.

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We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. Your data is stored securely and only accessible to authorized staff members who need the information to perform their duties.

As a customer, you have the right to access your personal information, request corrections, or withdraw your consent for its use—subject to any legal or contractual obligations. If you would like to access or update your information, or if you have questions or concerns about our privacy practices, please contact us directly.

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Fill Good Repair may update this privacy policy from time to time to reflect changes in legal requirements or business practices. Any updates will be posted on this page with a revised effective date.

If you have any privacy-related questions or requests, you can reach us at:

📧 fillgoodrepair@gmail.com

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We are committed to handling your information with care and integrity—because trust is at the heart of everything we do.

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